Frequently Asked Questions

While the Official Rules outline the complete details of this promotion, your question may already be answered below.

Q. How do I play the instant win game?
A. 1. Register for Box Tops for Education™ or sign-in using your Box Tops for Education™ membership username and password.

2. Fill in the open text field telling us about what inspires you to clip Box Tops.

3. Hit "Submit" to see if you've instantly won.

Each user can participate in the instant win game up to four (4) times throughout the promotion period 7/16/18 – 9/10/18.
Q. What are the prizes for this promotion?
A. Three Thousand (3,000) Instant Win Prizes of 100 Bonus Box Tops

See the Official Rules for complete details.
Q. How many prizes could I win?
A. One (1) instant win prize per person/Box Tops member.
Q. I got a message that I've already entered today, but I haven't. What should I do?
A. Make sure you are visiting https://www.costcobtfe.com/ directly rather than a bookmarked page in your browser.
Q. When will my school receive the prize amount if I am selected as a winner?
A. Prizes will be credited to the winner’s designated BTFE-eligible school’s account within 2-3 weeks of the win.
Q. I have recently moved or updated my email address. Can I change my registration information for this promotion?
A. Yes, you can change your Box Tops for Education™ membership account info at any time through boxtops4education.com. Make sure you're logged in at btfe.com, then click on My Account at the top of any page. Within your account, click on "Personal Information" to edit your settings.
Q. How do I change the Box Tops school I'm supporting?
A. Make sure you're logged at btfe.com, then click My Account at the top of any page. Within your account, click on “Personal Information” to edit your settings and change the Box Tops school you support.
Q. I think I'm having technical issues. What should I do?
A. Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Internet Explorer, Firefox, or Safari. Also, you may want to be sure to check your browser preferences section to be sure JavaScript is enabled.

Still have a question about the Inspire Imagination with Box Tops for Education™ and Costco promotion? Please complete this form. By reaching out to us here, rather than to the Box Tops for Education™ support team, we'll be better able to answer your questions regarding this promotion. Please note: a response may take up to three business days.

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